Contact Me

Location:

I am located in California and I ship in the US and international shipping to many countries including Canada, Australia, and the UK ($10-$30 shipping cost depending on country). All items ship from my warehouse that is located in the Bay Area California. I do not have a store front at the moment so I am only taking online orders. I usually ship within 1-2 days excluding Sundays and holidays, or preorder items. I ship to any address USPS ships to including P.O. Boxes and military. 

Contact:

Best form of contact is via email support@shapetasy.com or the contact form below. Please state your full name and order number if you have one. Check your spam folder for any emails from Shapetasy you may have missed. I try to respond within a few hours. If you don't hear from me within a day please send me a message through the website chat plug in (bottom right corner), Instagram or text ‪(707) 492-5814‬

Returns:

For any questions about returns and exchanges click here to view my return policy

Social Media:

@shapetasy

International Shipping 
    • Due to COVID many countries are experiencing International service disruptions. To view a list of countries Shapetasy cannot ship to at the moment please click here
I will NEVER ask you for your card number and/or card pin. If you receive an email and/or text asking for this information please contact me immediately and do not click on any links.

    Contact form